Shipping Policy

Shipping Policy

Address Review and Carrier Delays

For practical purposes when ordering from COSRX, a deliverable street address and correct checkout details are required; for completeness, carrier disruption, severe weather, peak demand, or address issues can cause delay.

Cancellation Cutoff

For transparency, COSRX records that customers may request cancellation before shipment through support@cosrxlinden.shop or 512-221-2207; additionally, after shipment, the Refund Policy governs the available return process.

Shipment Tracking

Customers dealing with COSRX should understand that a shipment confirmation includes the available carrier tracking details; additionally, the first carrier scan may take time to appear.

Where Orders Can Be Delivered

For transparency, COSRX records that all United States orders receive free standard shipping; at the same time, the current shipping area covers United States destinations only.

Processing and Transit Estimate

For customers shopping with COSRX, the governing rule is clear: delivery in the carrier network is normally estimated at 4-6 business days after dispatch; at the same time, the handling period is ordinarily 1-2 business days; as a related safeguard, the stated business-day windows do not count weekends or applicable public holidays.

Delivery Issue Support

The customer-facing practice followed by COSRX is that customers should contact support@cosrxlinden.shop or 512-221-2207 about loss, damage, defects, wrong items, or missing contents; as a related safeguard, the customer does not pay approved return freight for a delivery or quality problem.

Responsible Store Information

For transparency, COSRX records that the responsible brand and store name is COSRX; for completeness, telephone support is available through 512-221-2207; at the same time, the published contact email is support@cosrxlinden.shop; at the same time, the complete physical address, also used for approved returns unless written instructions say otherwise, is 616 P St, Bakersfield, California, 93304, United States.